Free returns


To receive you free package return form, please send us an mail to info@ingosson.com


Cancellation Terms

Instructions on withdrawal

 

Right of withdrawal

 

You have the right to withdraw from this contract within 14 days without giving any reason.

 

The withdrawal period will expire after 14 days from the day on which you acquire, or a

 

third party other than the carrier and indicated by you acquires, physical possession of the

 

goods.

 

To exercise the right of withdrawal, you must inform us (Ingosson / Gero Gaschott,

 

Rheinhorststr.5, 67071 Ludwigshafen, Germany, Tel.: +49621/67170105, Email:

 

info@ingosson.com , of your  decision to withdraw from this contract by an unequivocal

 

statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model

 

withdrawal form, but it is not obligatory.

 

To meet the withdrawal deadline, it is sufficient for you to send your communication

 

concerning your exercise of the right of withdrawal before the withdrawal period has

 

expired.

 

Effects of withdrawal

 

If you withdraw from this contract, we shall reimburse to you all payments received from

 

you, including the costs of delivery (with the exception of the supplementary costs resulting

 

from your choice of a type of delivery other than the least expensive type of standard

 

delivery offered by us), without undue delay and in any event not later than 14 days from

 

the day on which we are informed about your decision to withdraw from this contract. We

 

will carry out such reimbursement using the same means of payment as you used for the

 

initial transaction, unless you have expressly agreed otherwise; in any event, you will not

 

incur any fees as a result of such reimbursement. We may withhold reimbursement until

 

we have received the goods back or you have supplied evidence of having sent back the

 

goods, whichever is the earliest.

 

You shall send back the goods or hand them over to us, without undue delay and in any

 

event not later than 14 days from the day on which you communicate your withdrawal from

 

this contract to us. The deadline is met if you send back the goods before the period of 14

 

days has expired. You will have to bear the direct cost of returning the goods. You are only

 

liable for any diminished value of the goods resulting from the handling other than what is

 

necessary to establish the nature, characteristics and functioning of the goods.

 

 

 


Model withdrawal form

 

(complete and return this form only if you wish to withdraw from the contract)

 

- To

 

Ingosson / Gero Gaschott

 

Rheinhorststr 5

 

67071 Ludwigshafen

 

Germany

 

Email: info@ingosson.com

 

- I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the

 

following goods (*)/for the provision of the following service (*),

 

 

 

- Ordered on (*)/received on (*),

 

 

 

- Name of consumer(s),

 

 

 

- Address of consumer(s),

 

 

 

- Signature of consumer(s) (only if this form is notified on paper),

 

 

 

- Date

 

___________

 

(*) Delete as appropriate.

 

 

 


Download
Click here to download the withdrawal form
Model withdrawal form Ingosson.pdf
Adobe Acrobat Document 390.3 KB